Spell Houses—Privacy Policy
How we handle your personal data is important to us; this page explains what personal data we collect, why we do this, how it is used and how we protect your privacy.
Who we are
Spell Houses is an independent provider of high-quality uncommon student homes in the Hyde Park area of Leeds.
Data Controller: Spell Houses
You can email us at spellhouses@gmail.com
Why we collect your data
You may provide personal information when communicating with us (for example, if you contact us through our website to arrange a viewing).
We need personal information to help assist in arranging house viewings, and responding to enquiries submitted through contact forms on our website, or through email.
When is personal information collected
We collect personal information given when you communicate with us through email or contact forms on our website.
What kind of data do we collect?
- Personal information given through our website contact form
- Personal information given when you communicate with us through email
- Usage and demographic analytics made available to us by our website host, Squarespace
Where is your data held?
All our information is stored securely electronically on servers or devices. Certain information is also retained on a secure basis in hard copy format.
How do we keep your data safe
Our website and services have numerous security measures in place to protect your data against loss, misuse or alteration, including passwords, encryption, data backup, and conventional lock-and-key measures.
How long do we keep personal data for
Unless there is a specific legal requirement to keep your information we will not keep it for longer than 6 years.
Who has access to your information?
At Spell Houses only staff and agents who need to access your information to fulfil specific duties are able to view and process your data.
Spell Houses do not pass, rent or sell personal data to third parties, unless in very rare circumstances when we might be legally obliged to do so.
Requesting access to your personal data
You have the right to see any data Spell Houses holds on you, to do this submit a request to spellhouses@gmail.com giving your name and what information you require.
Your right to complain
If you are unhappy about the way in which we have used your personal information, you have the right to complain to the Information Commissioners Office (ICO).
contact
If you have any questions about the information above you can email us at spellhouses@gmail.com